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Coua Numa (Thao) Eligibility Coordinator

Nyob Zoo! (Hello!) Coua Thao, a Hmong native to Appleton, WI, was the first in her family to attend college. She received her Technical Diploma in Office Assistant from Fox Valley Technical College in 2006 and graduated with a BachelorÕs of Science degree in Human Services Leadership from University of Wisconsin-Oshkosh in 2013.

Work History
Date of Employment
  • 9/24/2018
Job Title
  • Eligibility Coordinator
Educational Background
Name of Institution
  • UW-OshkoshUW-Oshkosh
Major/Degree
  • Human Services LeadershipHuman Services Leadership
Specialties
Coua has experience working with Refugees providing Case Management, Employment, Life Skills, enrollment into a variety of Social Services programs: Bi-Lingual (Hmong); Customer Service; Pharmacy Technician
County/Region I'm Familiar With
Calumet, Outagamie & Winnebago Counties
Languages or Communication Skills
Hmong, English
I'm comfortable with pets in the home
Yes
More about me
Nyob Zoo! (Hello!) Coua Thao, a Hmong native to Appleton, WI, was the first in her family to attend college. She received her Technical Diploma in Office Assistant from Fox Valley Technical College in 2006 and graduated with a BachelorÕs of Science degree in Human Services Leadership from University of Wisconsin-Oshkosh in 2013. After graduation, Coua served 4 years as a Resettlement Manager for World Relief. She spent half of her time resettling Refugees to the Fox Cities. Her work consisted of establishing housing, employment, life skills, and extended case management. Her other half was managing a small staff, monitoring and auditing case files, and reporting program outcomes to the state. Coua brings over 15 years of Customer Service and her bi-lingual skills to Connections. Currently, she works part-time at Aurora Medical Center as a Pharmacy Technician and is studying for her PTCB. Coua values education, relationships, and believes in 1Peter 4:10, ÒEach of you should use whatever gift you have received to serve othersÉÓ CouaÕs knowledge of culture and understanding of diverse backgrounds makes her a compassionate, caring worker to all the clients she works with. Coua values each individualÕs abilities and beliefs; and believes in meeting each person where they are at in their walk of life. She also believes success can be achieved given the right tools and guidance. During her free time, Coua enjoys spending time with family and friends, cooking, and singing!